Policy
Privacy
How your order information is used.
Hashtag Gifts uses customer information to operate the store, prepare personalised gifts and provide order support.
Orders and accounts
We process contact details, shipping addresses, account information, selected options and order records to fulfil purchases. Payment information is handled by the configured payment provider.
Uploaded photos and artwork
Customer uploads, design proofs and production files are private. Access is limited to authorised staff and the customer or guest holding the appropriate access credentials. Paid orders retain the inputs needed to fulfil and support them.
Your choices
You can manage account details and request help at hello@hashtaggifts.com. Optional analytics uses the store’s consent controls. Review and complete this policy for your operating entity, providers and retention periods before launch.
You can review or change your optional analytics choice at any time.
Affiliate referrals
When you follow a partner's promotional link, a signed first-party cookie remembers the referral and helps apply their offer. It normally lasts 30 days, and may last up to 90 days depending on the partnership. We keep the partner identifier, landing page, campaign labels and time of the visit, and link eligible orders to the partner to calculate commissions. A partner's exclusive coupon can also identify the referral when you use it at checkout.
Last updated 12 November 2026. If you would rather not read the whole thing: we keep order, support and referral records as described here, and you can contact us about your data. Write to the studio and a person will answer.